United States Postal Service - 20650 South Cicero Avenue, Matteson

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Reviews about United States Postal Service

• Melody Seaton
  ★ ☆ ☆ ☆ ☆
  I'm not sure who can help me with this post office that happens to be the only one in my town. This is the 4th time there has been a mix-up with a request for mail-hold. I've used this service offered by the Post Office about 7 times in the last couple years and there has been a problem more than half the time. The first two times I made the request on-line and there wasn't a problem; however the 3rd time there was. My mail was delivered the day before I requested. This wasn't safe and with mail theft and identification fraud, I was alarmed by this carelessness. I went into the Matteson, IL station and complained. The manager, Lonnie was very apologetic and stated the regular carrier was on vacation and the sub didn't follow the request accurately. He asked me to come in and let him know the next time I needed a mail hold, so I put the request on line and went into the station and let him know. All was well. The next time the same thing. The last two times, I did the request on-line, but the last one I went inside the station. I didn't request the manager again since I was feeling confident that whatever the problem was it had been worked out. However, once the mail was never held and this last time, it wasn't delivered on the day I requested. I didn't have the energy to go back to the station the time before today; however today I arrived home early enough and I when I arrived to find my mail at the station when it should have been delivered today; I was given the same excuse about the carrier being on vacation. This is unacceptable!

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Nearest organizations

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  Pilar Financial Practice Management LLC

  Establishment, Accounting, Finance

  20650 South Cicero Avenue #642, Matteson, IL 60443

  +1 312-281-7121

  pilarfpm.com

  Open now: Until 05:00pm
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  Matteson Elite Car Wash

  Establishment, Car wash

  20606 South Cicero Avenue, Matteson, IL 60443

  +1 708-503-0600

  Open now: Until 07:00pm
• Jiffy Lube Oil Change Center

  Establishment, Car repair

  20602 South Cicero Avenue, Matteson, IL 60443

  +1 708-283-0631

  chicago.jiffylube.com

  Open now: Until 07:00pm
• GameBeat Studios

  Establishment, Home goods store, Electronics store

  20650 South Cicero Avenue #943, Matteson, IL 60443

  +1 708-283-8860

  gamebeatstudios.com

  Open now: Until 04:00pm
• Family 1st Insurance Agency, LLC

  Establishment, Insurance agency

  20650 South Cicero Avenue #725, Matteson, IL 60443

  +1 708-748-2170

  family1stins.com

  Open now: Until 05:00pm
• Matteson Post Office

  Establishment, Finance, Post office

  Matteson, Matteson, IL 60443

  +1 800-275-8777

  postallocations.com

  Open now: Until 06:00pm